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Ukubhalisela ukwamkela iindwendwe eziza kuhlala ngexesha longxamiseko ngoAirbnb.org

Whether you're already an Airbnb Host or just setting up your first listing, you can offer temporary emergency stays for free or at a lower rate to people in times of crisis. To sign up, visit Airbnb.org and click or tap Start hosting

You can choose to offer your space exclusively for free emergency stays by creating a new listing through Airbnb.org, or if you already have an Airbnb listing, you can make your space available for emergency stays for free or at a lower rate. 

Hosts offering emergency stays through Airbnb.org will get an Airbnb.org Supporter badge on their profiles. 

Booking requests

People impacted by a disaster

In some instances following a disaster, people who have been impacted can request emergency housing through a dedicated website for the event. In other instances, a nonprofit partner of Airbnb.org might book on behalf of the guest.

Relief workers are referred by Airbnb.org’s nonprofit partners. They might book for themselves, or their organization might book on their behalf.

Refugees and asylum seekers

Airbnb.org’s nonprofit partners make bookings on behalf of refugee guests. They communicate house rules and instructions to guests, and assist them throughout the stay, including with any language barriers.

Refugee guests generally do not have their own Airbnb accounts. This means they may not have agreed to the Airbnb Terms of Service and may not have gone through all of Airbnb's standard account holder procedures and screening processes. All guests eligible for refugee housing are recognized refugees and/or are in the process of seeking asylum, a Special Immigrant Visa (SIV), or other immigration status designations with a similar humanitarian purpose.

All guests must meet Airbnb.org’s eligibility criteria before being able to book emergency stays. Guests’ eligibility is also checked by Airbnb.org or its nonprofit partners.

Learn more about booking an emergency stay through Airbnb.org.


You may choose to offer your space at a lower charitable rate to support people in times of crisis while still covering your hosting costs.

Here’s what you need to know about setting your rate:

  • The charitable rate must be less than your current average daily rate. We encourage you to price your listing as low as possible so that nonprofit funds can be stretched to help house more people.
  • If you offer your home at a lower rate, you will still receive your cleaning fee. Listings offered for free are exempt from cleaning fees.
  • If you offer your home at a lower rate, normal taxes apply.
  • Airbnb waives all service fees for Airbnb.org Hosts and guests.
  • Smart pricing and discounts are not applied.

Getting protected through AirCover

AirCover is top-to-bottom protection that provides up to $1 million USD in damage protection and $1 million USD in liability insurance. It’s always included and always free whenever you host. Host damage protection, a part of AirCover, provides Hosts with $1 million USD in coverage in the rare event your place or belongings are damaged by a guest during a stay. Host liability insurance, also a part of AirCover, provides Hosts with $1 million USD in coverage in the rare event a guest gets hurt or their belongings are damaged or stolen while they’re staying at your place. 

Manage your calendar

Your listing will have the same calendar for both Airbnb and Airbnb.org stays. That means if it’s been booked by Airbnb guests, it won’t be available for Airbnb.org guests on those dates and vice versa. Learn more about managing your calendar.

Manage your settings

You can edit your Airbnb.org hosting settings at any time. Learn more about managing your Airbnb.org settings.

Tax deductibility

It's not possible for us to provide charitable donation tax receipts for emergency stays through Airbnb.org at this time. Tax regulations vary by country. You should review your local tax regulations or consult with a tax advisor to understand what deductions you may be eligible for.

Host damage protectionHost liability insurance, and Experience liability insurance don’t cover Hosts who offer stays through Airbnb Travel, LLC, or Hosts in mainland China and Japan, where the China Host Protection PlanJapan Host Insurance, and Japan Experience Protection Insurance apply. Host damage protection isn’t related to Host liability insurance.Keep in mind that all coverage limits are shown in USD, and there are other terms, conditions, and exclusions.

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