Indlela yokuyenza
•
Umbuki zindwendwe
Isizathu sokuba ipolisi yakho yokurhoxa isenokungasebenzi
Isizathu sokuba ipolisi yakho yokurhoxa isenokungasebenzi
Your cancellation policy may be overridden in certain situations. In these cases, the guest may be given a full refund in accordance with our Terms of Service.
When the cancellation policy may be overridden
Your guest may cancel for a full refund if:
- The place is inaccessible, unclean, unsafe, or there’s an animal that wasn’t declared
- The guest can’t reach the Host
- The guest contacts us within 24 hours of finding a serious issue that the Host either can’t or won’t help with
- The guest needs to cancel because of an extenuating circumstance
- The guest cancels within the 24-hour free cancellation period for reservations in California
What happens to payouts if the cancellation policy is overridden
If a Host is paid for the reservation, they may owe an amount of money as a result of the cancellation. Airbnb may recover that amount as provided in our Payments Terms of Service. An adjustment will be automatically deducted from the next scheduled payout.
Find out more about what an adjustment on your earnings means.
Eli nqaku likuncedile?
Amanqaku asondele kweli
- Umbuki zindwendwe
Iipolisi zokurhoxa zendlu yakho
Ipolisi yokurhoxa efanelekileyo ixhomekeke kuwe nendlu yakho. Unokukhetha ipolisi yokurhoxa ebhetyebhetye, elinganiselweyo, engekho ngqongqo… - Umbuki zindwendwe
Tshintsha ipolisi yakho yokurhoxa
Kulula ukutshintsha ipolisi yakho yokurhoxa wakuba wenze isigqibo seyona ikusebenzelayo. - Undwendwe
Ukurhoxiswa kweendawo zokuhlala iintsuku ezingangenyanga
Ukuba ukubhukisha kokweentsuku eziyi-28 nangaphezulu, kusebenza ipolisi yokurhoxa yexesha elide.
Fumana uncedo ngokubhukisha kwakho, ngeakhawunti yakho, nangokunye.
Ngena kwiakhawunti okanye uvule iakhawunti