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Imimiselo Nemiqathango Yemali Onokuyisebenzisela Uhambo ku-Airbnb

Last Updated July 12, 2022

These Airbnb Travel Credit Terms and Conditions (“Airbnb Travel Credit Terms”) govern your use of Airbnb Travel Credit on the Airbnb Platform. Your use of Airbnb Travel Credit and the services available via the Airbnb Platform shall be subject to Airbnb’s Terms of Service (“Terms”) and Payments Terms of Service (collectively, the “Airbnb Terms”); if you see an undefined term in these Airbnb Travel Credit Terms, it has the same definition as in the Airbnb Terms. To the extent that these Airbnb Travel Credit Terms conflict with the Airbnb Terms, the provisions of the Airbnb Terms shall apply.


Upon certain Qualifying Cancellations, Airbnb, at its discretion, may provide Guests with a promotional Airbnb Travel Credit. Airbnb Travel Credit can be applied to future bookings on the Airbnb Platform, subject to its Expiration Date.

Important Definitions

“Expiration Date” means the last day that you can redeem the Airbnb Travel Credit by confirming your next booking through the Airbnb Platform. The Expiration Date is thirty (30) days after issuance unless we specify another date through the Airbnb Platform.

“Qualifying Cancellation” means a booking for a stay that was made on the Airbnb Platform for which the Guest purchased Travel Insurance and the booking was canceled by the Host or by Airbnb after the travel insurance grace period.

How it Works

The Airbnb Travel Credit may only be redeemed through the Airbnb Platform on or before the Expiration Date. When you make your next booking, Airbnb Travel Credit can be applied during checkout and will reduce the cost of that booking by the applied amount. Airbnb Travel Credit is not a refund for your purchase of Travel Insurance and Airbnb Travel Credit cannot be used to purchase Travel Insurance on the Airbnb Platform. You are not required to apply the Airbnb Travel Credit to your next booking and may elect to apply it to a later booking prior to the Expiration Date. If less than the total available balance of your Airbnb Travel Credit is applied to a booking, the unused balance will remain and can be applied to a future booking prior to the Expiration Date.


Airbnb Travel Credit may not be applied towards charges for changes to existing reservations or be used to purchase Gift Cards. Airbnb Travel Credit must be applied to a trip with a check-in date that is one (1) year from the date the credit was issued. Airbnb Travel Credit cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. Once an Airbnb Travel Credit is issued to an Airbnb account, its value cannot be transferred to another person or Airbnb account; an Airbnb Travel Credit balance may not be cashed out or transferred to another Airbnb account.

General Terms

You understand and agree that you are solely responsible for determining for your jurisdiction (i) the applicable tax reporting requirements, and (ii) the taxes that should be paid in connection with the Airbnb Travel Credit. Where applicable, Airbnb may be required to account for VAT on any services for which the Airbnb Travel Credit is redeemed. In no event will Airbnb be liable for any special, incidental, punitive, exemplary or consequential damages of any kind even if we have been informed in advance of the possibility of such damages. In no event will Airbnb’s aggregate liability to you in connection with the Airbnb Travel Credit exceed the amount of the Airbnb Travel Credit.

Airbnb reserves the right to modify these Airbnb Travel Credit Terms at any time in accordance with this provision. If we make changes to these terms, we will post the revised terms on the Airbnb Platform. We will also provide you with notice of material modifications by email at least thirty (30) days before the date they become effective. Use of any Airbnb Travel Credit after any modification shall constitute consent to such modification.


Any dispute or claim relating in any way to Airbnb Travel Credit will be resolved in accordance with the Governing Law and Dispute Resolution section of the Airbnb Terms.

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