Izinto ezicetyiswayo ziza kubonakala emva kokubhala kwindawo yokukhangela. Sebenzisa iaro enyukayo nehlayo ukuze uwahlole. Sebenzisa iqhosha elingu-enter ukuze uyikhethe. Ukuba ukhethe amabinzana, loo mabinzana ngawo aza kukhangelwa. Ukuba ucetyiswa ngelinki, ibhrawza iza kuya kwelo phepha.
Indlela yokuyenza

Iidiphozithi

Hosts aren’t allowed to charge guests a security deposit through our Resolution Center or outside the Airbnb platform. Instead, we inform guests at the time of booking that their payment method may be charged if they cause damage during a stay.

There is one exception: Hosts who manage their listings with API-connected software can set a security deposit using our offline fees feature. If a Host has done this, the deposit requirements will be clearly communicated during the booking process.

Damage reimbursements without a security deposit

If a guest, someone they invite, or a pet causes damage during a stay, the Host can request reimbursement from the guest through our Resolution Center. If Airbnb gets involved and determines that the guest was responsible, the guest’s payment method may be charged.

If you're a guest, learn more about what to do if they cause damage here. If you're a Host, learn more about how to request reimbursement for damage, missing items, and unexpected cleaning here.

Eli nqaku likuncedile?

Amanqaku asondele kweli

Fumana uncedo ngokubhukisha kwakho, ngeakhawunti yakho, nangokunye.
Ngena kwiakhawunti okanye uvule iakhawunti