Izinto ezicetyiswayo ziza kubonakala emva kokubhala kwindawo yokukhangela. Sebenzisa iaro enyukayo nehlayo ukuze uwahlole. Sebenzisa iqhosha elingu-enter ukuze uyikhethe. Ukuba ukhethe amabinzana, loo mabinzana ngawo aza kukhangelwa. Ukuba ucetyiswa ngelinki, ibhrawza iza kuya kwelo phepha.
Indlela yokuyenza
Umbuki zindwendwe

Yenza imiyalezo ebekelwe ixesha uze uyithumele kwiindwendwe ngokuzenzekelayo

Want better communication with less effort? Use scheduled messages to save time by automatically sending messages based on triggers like a new reservation, check-in, or check-out.

Personalizing templates with shortcodes

The templates can be personalized with shortcodes, which are placeholders you can choose that automatically fill in guest, reservation, and listing details. You can access shortcodes through a drop-down menu when you compose a message. You’ll also have to add the corresponding information for each shortcode completed in your listings, including some of the optional info areas, or else the shortcode will display as unavailable in the message. 

Scheduled messages

Common use cases for scheduled messaging and shortcodes (indicated in bold) include:

Sending a thank you message shortly after booking

  • Dear guest first name, thank you for confirming your reservation
  • I am excited to welcome you on check-in date on or after our check-in time, which is check-in time
  • As a reminder, here are our house rules: house rules

Sending a check-in reminder a couple days before the trip starts

  • The listing is at address and here are the directions: directions
  • The wifi network is called wifi name and the password is wifi password
  • Let me know if you need any advice about city

Sending a checkout reminder the morning before the trip ends

  • Quick reminder that checkout is tomorrow (checkout date) any time before checkout time
  • As a reminder, your confirmation code is confirmation code

You can always choose to skip, customize, or send messages early, and you’ll be able to review a full timeline of every message sent for each reservation.

If you want to send these templates manually instead of automatically, learn more about quick replies.

Yenza umyalezo onexesha lokuthunyelwa 

Xa ubhala uze ucwangcise umyalezo oza kuthunyelwa kwindlu, uza kuthunyelwa kwizindlu ezibhukishiweyo neziza kubhukishwa kwixesha elizayo. Imiyalezo enexesha lokuthunyelwa ithunyelwa ngokwexesha lelizwe elikuyo indlu. Ukuseta ulwimi lwethempleythi kuchaphazela indlela eziguqulelwa ngayo iikhowudi zakho ezimfutshane.

Yenza umyalezo onexesha lokuwuthumela kwikhompyutha

  1. Cofa kwindawo ethi Imiyalezo, uze ucofe kwindawo ethi Imenyu
  2. Phantsi kwendawo ethi Iisetingi, cofa kwindawo ethi Imiyalezo enexesha lokuthunyelwa
  3. Cofa kwindawo ethi + Umyalezo omtsha
  4. Faka igama ukuze uchonge ithempleyithi
  5. Bhala umyalezo wakho uze ufake iikhowudi ezimfutshane ukuze uwenze ulungele wena
  6. Yenza iisetingi zolwimi zihambiselane nomyalezo wakho
  7. Khetha Izindlu othetha ngazo lo myalezo
  8. Khetha isizathu esenze ukuba kubhalwe lo myalezo: Kukuqinisekiswa kokubhukisha, Kukubhalisa xa kufikwa, okanye Kukuphuma
  9. Khetha ixesha elingaphambili okanye emva elingasemva ukuze wenze umyalezo uthunyelwe
  10. Cofa kwindawo ethi Gcina


(Optional) Switch the toggle on for Always send this message if you don’t want to skip this message for last-minute bookings or short stays

For last-minute bookings or short stays, some messages will be skipped by default. If you prefer to always send these messages and never skip them, you can switch the Always send this message toggle on before you save the template. You’ll receive a notification and email when your messages are skipped or sent at a non-scheduled time.

For example:

  • If a trigger is set for 2 days before check-in, but the booking is made last minute on the day of check-in:
    • When the toggle is off: the scheduled message will be skipped
    • When the toggle is on: the message will be sent immediately at the time of booking
  • If a trigger is set for 2 days before checkout, but the stay is only 1 night long:
    • When the toggle is off: the scheduled message will be skipped
    • When the toggle is on: the scheduled message will be sent at the check-in time you set for that listing

Overall, when the toggle is on, the messages scheduled for before check-in will never be skipped–we’ll send them immediately at the time of booking if the normal trigger has already passed. For any other messages that would normally be skipped because of a last-minute booking or short stay, they will instead be sent at the check-in time set for the listing.

Lungisa umyalezo onexesha lokuwuthumela

Lungisa umyalezo onexesha lokuwuthumela kwikhompyutha

  1. Cofa kwindawo ethi Imiyalezo, uze ucofe kwindawo ethi Imenyu
  2. Phantsi kwendawo ethi Iisetingi, cofa kwindawo ethi Imiyalezo enexesha lokuthunyelwa
  3. Cofa ithempleyithi ofuna ukuyilungisa
  4. Tshintsha izinto ofuna ukuzitshintsha uze ucofe indawo ethi Gcina

Hlola imiyalezo enexesha lokuthunyelelwa undwendwe oluthile 

Ungajonga imiyalezo enexesha lokuthunyelwa yexesha edlulileyo neyexesha elizayo ngokuhlola imiyalezo oyifumeneyo noyithumelele undwendwe neenkcukacha zemiyalezo enexesha lokuthunyelwa oyifumeneyo noyithumelele undwendwe.

Hlola umyalezo onexesha lokuwuthumela kwikhompyutha

  1. Cofa kwindawo ethi Imiyalezo, uze ukhethe imiyalezo oyifumeneyo noyithumelele undwendwe
  2. Ecaleni kwebhokisi yokubhala umyalezo, cofa uphawu lwemyalezo enexesha lokuthunyelwa olunewotshi


You’ll get a list of all scheduled messages that have been sent or skipped, as well as messages that will be sent in the future. If a guest has multiple reservations, each reservation’s timeline is collapsible.

Tshintsha izinto kumyalezo onexesha lokuthunyelwa ngaphambi kokuba uthunyelwe

Ungazicima, uzithumele kwangethuba, okanye uzitshintshe izinto ezikumyalezo onexesha lokuthunyelwa ngaphambi kokuba uthunyelwe—ungakhange utshintshe ithempleyithi yawo.

Hlola umyalezo onexesha lokuwuthumela kwikhompyutha

  1. Cofa kwindawo ethi Imiyalezo, uze ukhethe imiyalezo oyifumeneyo noyithumelele undwendwe
  2. Cofa uphawu lomyalezo onexesha lokuthunyelwa ecaleni kwebhokisi yokubhala umyalezo
  3. Khetha umyalezo ofuna Ukuwulungisa, okanye cofa kwindawo ethi Tsiba, okanye kwethi Thumela ngoku

Susa umyalezo onexesha lokuthunyelwa kwindlu

Susa umyalezo onexesha lokuwuthumela kwikhompyutha

  1. Cofa kwindawo ethi Imiyalezo, uze ucofe kwindawo ethi Imenyu
  2. Phantsi kwendawo ethi Iisetingi, cofa kwindawo ethi Imiyalezo enexesha lokuthunyelwa
  3. Cofa ithempleyithi ofuna ukususa indlu kuyo
  4. Yiya kwindawo ethi Izindlu uze ucofe kwindawo ethi Lungisa
  5. Sukuzikhetha izindlu uze ucofe kwindawo ethi Gcina


Cima umyalezo onexesha lokuthunyelwa wezindlu zonke

Ukucima ithempleyithi kuza kususa yonke imiyalezo enexesha lokuthunyelwa yexesha elizayo engathunyelwanga yazo zonke izindlu ezinento yokwenza naloo nethempleyithi.

Cima umyalezo onexesha lokuwuthumela kwikhompyutha

  1. Cofa kwindawo ethi Imiyalezo, uze ucofe kwindawo ethi Imenyu
  2. Phantsi kwendawo ethi Iisetingi, cofa kwindawo ethi Imiyalezo enexesha lokuthunyelwa
  3. Khetha ithempleyithi ofuna ukuyicima
  4. Yihla ukuze uwufumane uze ucofe kwindawo ethi Cima ithempleyithi

Hosting with a team or co-host

If you host with a team, team members with guest management permissions will share the same set of scheduled messages, and all messages will be sent from the team owner. Any of the team members will be able to skip and edit upcoming scheduled messages, and create new templates that can be used by the team. Any saved messages you previously created will now be accessible in your team’s shared messages.

If you host with a co-host, your co-host can access your scheduled message history and upcoming message list from each conversation’s message thread, and will be able to skip and edit upcoming scheduled messages. Your co-host will also be able to apply their own templates to your listing, but they won’t be able to view or edit your templates.

Find the Scheduled by tag on the timeline to learn about your scheduled message details, including messages created by a co-host or team. 

Shortcodes

The full list of shortcodes includes:

  • Guest’s first name
  • Guest’s last name
  • Guest’s phone number
  • Check-in date
  • Check-in time
  • Checkout date
  • Checkout time
  • Total trip price
  • Average nightly price
  • Cleaning fee
  • Listing name
  • Listing address
  • Listing city
  • Wi-fi name
  • Wi-fi password
  • Confirmation code
  • Directions
  • Check-in Instructions
  • Check-in method
  • Checkout instructions
  • House Rules
  • House Manual
  • Guidebook
  • Getting around
  • Guest Access
  • Guest Interaction
  • Guest city
  • Guest country
  • Neighborhood
  • Number of guests
  • Number of nights
  • Number of bathrooms
  • Number of bedrooms
  • Number of beds
  • Primary host first name
  • Primary host last name
Eli nqaku likuncedile?

Amanqaku asondele kweli

Fumana uncedo ngokubhukisha kwakho, ngeakhawunti yakho, nangokunye.
Ngena kwiakhawunti okanye uvule iakhawunti